2. SHIPPING & RETURNS POLICY
Shipping
We offer EU-wide shipping.
Orders are usually processed within 1–2 business days.
Estimated delivery time:
- EU: 3–7 business days (approx.)
Shipping costs are displayed at checkout.
We are not responsible for delays caused by customs or courier services.
Returns
You may return products within 14 days of receiving your order, in accordance with EU consumer protection laws.
To be eligible for a return:
- Products must be unused and in original packaging
Opened CBD products may not be eligible for return due to hygiene and safety reasons.
Refunds
Once your return is received and inspected, we will notify you of approval or rejection.
Approved refunds are processed to your original payment method.
Processing time may vary depending on your bank.
Damaged or Incorrect Items
If you receive a damaged or incorrect product, contact us immediately at:
calikonoplja@gmail.com