{"id":2383,"date":"2020-09-27T15:07:05","date_gmt":"2020-09-27T15:07:05","guid":{"rendered":"https:\/\/the7.io\/elementor-agency\/?page_id=2383"},"modified":"2026-10-14T15:30:33","modified_gmt":"2026-10-14T13:30:33","slug":"privacy-policy-2","status":"publish","type":"page","link":"https:\/\/calishop.net\/en\/privacy-policy-2\/","title":{"rendered":"Privacy &amp; data protection policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2383\" class=\"elementor elementor-2383\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-eff0e47 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"eff0e47\" data-element_type=\"section\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wider\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-30f47e7\" data-id=\"30f47e7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ec751e6 elementor-widget elementor-widget-text-editor\" data-id=\"ec751e6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>1. Introduction<\/p><p>This Privacy &amp; Data Protection Policy explains how we collect, process, and protect your personal data when you use our website and purchase our products.<\/p><p>We are committed to protecting your privacy and handling your data in a transparent and secure manner in accordance with the General Data Protection Regulation (EU 2016\/679 \u2013 GDPR).<\/p><p>2. Data Controller<\/p><p>Cali obrt za usluge i trgovinu<br \/>Ulica Bjeli\u0161 23, 35000 Slavonski Brod, Croatia<br \/>Email: calikonoplja@gmail.com<\/p><p>Website: <a href=\"https:\/\/calishop.net\/en\/\">https:\/\/calishop.net\/en\/<\/a><\/p><p>3. Personal Data We Collect<\/p><p>We may collect and process the following data:<\/p><p>Full name \/ company name<br \/>Billing and shipping address<br \/>Email address<br \/>Phone number<br \/>Payment information (processed securely via third-party payment providers)<br \/>Order history and purchase details<br \/>IP address and browser information<br \/>Customer support inquiries<\/p><p>4. Personal Data Collection and Storage<\/p><p>We collect personal data when customers place orders, contact us, create an account or subscribe to our newsletter.<\/p><p>Depending on how our website is used, the data collected may include names, billing and delivery addresses, email addresses, telephone numbers, order details, customer support messages and relevant technical information.<\/p><p>We use this information to process orders and payments, deliver products, communicate with customers, meet accounting and legal obligations, protect our website and prevent fraud.<\/p><p>Personal data is stored using appropriate technical and organisational security measures designed to protect it against unauthorised access, loss, alteration or disclosure.<\/p><p>We retain personal data only for as long as necessary for the purpose for which it was collected, taking into account applicable legal, tax and accounting obligations. Different categories of data may be subject to different retention periods.<\/p><p>Where processing is based on consent, such as certain marketing activities, the data is processed in accordance with that consent and applicable law. Customers may withdraw their consent where applicable.<\/p><p>When personal data is no longer required and no legal obligation requires its retention, it will be securely deleted or anonymised, where appropriate.<\/p><p>5. Legal Basis for Processing<\/p><p>We process your data based on:<\/p><p>Contract performance (order fulfilment)<br \/>Legal obligations (tax and accounting laws)<br \/>Legitimate interest (fraud prevention, service improvement)<br \/>Consent (marketing communications and newsletter, if subscribed)<\/p><p>6. Data Sharing<\/p><p>We do not sell personal data.<\/p><p>Where necessary to operate our online store, process orders and fulfil our legal obligations, we may share relevant personal data with service providers, including:<\/p><ul><li><p>Payment service providers, including CorvusPay when a customer selects card payment.<\/p><\/li><li><p>Shipping and logistics providers responsible for delivering orders.<\/p><\/li><li><p>Accounting and professional service providers.<\/p><\/li><li><p>Website hosting, IT and security providers.<\/p><\/li><li><p>Analytics and marketing service providers, where applicable and in accordance with relevant consent requirements.<\/p><\/li><\/ul><p>Personal data is shared only to the extent necessary for the relevant purpose. Service providers process personal data in accordance with applicable data protection legislation and the arrangements governing their services.<\/p><p>7. International Data Transfers<\/p><p>Some service providers (such as Google or Meta) may process data outside the EU\/EEA. In such cases, data is protected using appropriate safeguards such as Standard Contractual Clauses (SCCs) in accordance with GDPR requirements.<\/p><p>8. Data Retention<\/p><p>We retain your personal data only as long as necessary for:<\/p><p>Order processing and contract fulfillment<br \/>Legal tax and accounting obligations (typically 7 years)<br \/>Customer support and dispute resolution<\/p><p>After this period, data is securely deleted.<\/p><p>9. Cookies<\/p><p>Our website uses cookies to:<\/p><p>Ensure website functionality<br \/>Improve user experience<br \/>Analyze traffic and performance<br \/>Support marketing activities<\/p><p>You can manage or disable cookies in your browser settings at any time.<\/p><p>10. Newsletter &amp; Marketing<\/p><p>If you subscribe to our newsletter, we will use your email address to send updates and promotional content.<\/p><p>You may unsubscribe at any time via email or by contacting us at: calikonoplja@gmail.com<\/p><p>11. Your Rights Under GDPR<\/p><p>You have the right to:<\/p><p>Access your personal data<br \/>Request correction of inaccurate data<br \/>Request deletion of your data<br \/>Restrict processing<br \/>Object to processing<br \/>Data portability<br \/>Withdraw consent at any time<\/p><p>To exercise your rights, contact us at: calikonoplja@gmail.com<\/p><p>12. Data Security<\/p><p>We apply appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.<\/p><p>13. External Services<\/p><p>We use trusted third-party services such as:<\/p><p>Payment processors<br \/>Shipping providers<br \/>Google Analytics and similar tools<br \/>IT and marketing service providers<\/p><p>These providers process data according to their own privacy policies and GDPR requirements.<\/p><p>14. Contact<\/p><p>For any questions regarding this Privacy Policy, contact us at:<\/p><p>Email: calikonoplja@gmail.com<\/p><p>Address: Ulica Bjeli\u0161 23, 35000 Slavonski Brod, Croatia<\/p><p>15. Complaints<\/p><p>You have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>1. Introduction This Privacy &amp; Data Protection Policy explains how we collect, process, and protect your personal data when you use our website and purchase our products. We are committed to protecting your privacy and handling your data in a transparent and secure manner in accordance with the General Data Protection Regulation (EU 2016\/679 \u2013&hellip;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":920,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2383","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Pravila privatnosti - CALI<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pravila privatnosti - CALI\" \/>\n<meta property=\"og:description\" content=\"1. 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