{"id":2383,"date":"2020-09-27T15:07:05","date_gmt":"2020-09-27T15:07:05","guid":{"rendered":"https:\/\/the7.io\/elementor-agency\/?page_id=2383"},"modified":"2026-04-22T19:18:06","modified_gmt":"2026-04-22T17:18:06","slug":"privacy-policy-2","status":"publish","type":"page","link":"https:\/\/calishop.net\/en\/privacy-policy-2\/","title":{"rendered":"Privacy & data protection policy"},"content":{"rendered":"
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1. Introduction<\/p>

This Privacy & Data Protection Policy explains how we collect, process, and protect your personal data when you use our website and purchase our products.<\/p>

We are committed to protecting your privacy and handling your data in a transparent and secure manner in accordance with the General Data Protection Regulation (EU 2016\/679 \u2013 GDPR).<\/p>

2. Data Controller<\/p>

Cali obrt za usluge i trgovinu
Ulica Bjeli\u0161 23, 35000 Slavonski Brod, Croatia
Email: calikonoplja@gmail.com<\/p>

Website: www.cali.hr<\/p>

3. Personal Data We Collect<\/p>

We may collect and process the following data:<\/p>

Full name \/ company name
Billing and shipping address
Email address
Phone number
Payment information (processed securely via third-party payment providers)
Order history and purchase details
IP address and browser information
Customer support inquiries
4. Purpose of Data Processing<\/p>

We use your data for:<\/p>

Processing and fulfilling orders
Delivering products
Providing customer support
Sending order confirmations and updates
Managing payments and accounting obligations
Improving our website and services
Preventing fraud and misuse
Legal and regulatory compliance
5. Legal Basis for Processing<\/p>

We process your data based on:<\/p>

Contract performance (order fulfilment)
Legal obligations (tax and accounting laws)
Legitimate interest (fraud prevention, service improvement)
Consent (marketing communications and newsletter, if subscribed)
6. Data Sharing<\/p>

We do not sell your personal data.<\/p>

We may share data only with trusted third parties necessary for business operations:<\/p>

Payment processors (e.g. Stripe, PayPal)
Shipping and logistics providers
Accounting and legal services
IT and hosting providers
Analytics providers (e.g. Google Analytics)
7. International Data Transfers<\/p>

Some service providers (such as Google or Meta) may process data outside the EU\/EEA. In such cases, data is protected using appropriate safeguards such as Standard Contractual Clauses (SCCs) in accordance with GDPR requirements.<\/p>

8. Data Retention<\/p>

We retain your personal data only as long as necessary for:<\/p>

Order processing and contract fulfillment
Legal tax and accounting obligations (typically 7 years)
Customer support and dispute resolution<\/p>

After this period, data is securely deleted.<\/p>

9. Cookies<\/p>

Our website uses cookies to:<\/p>

Ensure website functionality
Improve user experience
Analyze traffic and performance
Support marketing activities<\/p>

You can manage or disable cookies in your browser settings at any time.<\/p>

10. Newsletter & Marketing<\/p>

If you subscribe to our newsletter, we will use your email address to send updates and promotional content.<\/p>

You may unsubscribe at any time via email or by contacting us at: calikonoplja@gmail.com<\/p>

11. Your Rights Under GDPR<\/p>

You have the right to:<\/p>

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Restrict processing
Object to processing
Data portability
Withdraw consent at any time<\/p>

To exercise your rights, contact us at: calikonoplja@gmail.com<\/p>

12. Data Security<\/p>

We apply appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.<\/p>

13. External Services<\/p>

We use trusted third-party services such as:<\/p>

Payment processors
Shipping providers
Google Analytics and similar tools
IT and marketing service providers<\/p>

These providers process data according to their own privacy policies and GDPR requirements.<\/p>

14. Contact<\/p>

For any questions regarding this Privacy Policy, contact us at:<\/p>

Email: calikonoplja@gmail.com<\/p>

Address: Ulica Bjeli\u0161 23, 35000 Slavonski Brod, Croatia<\/p>

15. Complaints<\/p>

You have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

1. Introduction This Privacy & Data Protection Policy explains how we collect, process, and protect your personal data when you use our website and purchase our products. We are committed to protecting your privacy and handling your data in a transparent and secure manner in accordance with the General Data Protection Regulation (EU 2016\/679 \u2013…<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":920,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2383","page","type-page","status-publish","hentry"],"yoast_head":"\nPravila privatnosti - CALI<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pravila privatnosti - CALI\" \/>\n<meta property=\"og:description\" content=\"1. 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